in Windows XP
Windows 8, 7, XP (and Vista) is significantly different
from other operating systems to date. Note that hardware keys cannot be accessed unless drivers
Please note that keys with serial numbers
starting at 2000 do not require drivers!
If your software is DOS, the driver is normally distributed on a CD with
the software or on a separate "Drivers" CD. For Windows
software, it is on the product CD. If you do not
have this CD, you need to get the driver from the Interpex ftp site.
On older distribution CDs, you will find
Azsetup.exe and perhaps InstDrv32.exe or InstDrv64.exe. Azsetup is
for operating systems through Windows XP. InstDrv32.exe or
InstDrv64.exe are early drivers specifically for Vista. Rockey4.exe
is for all 32-bit and 64-bit Editions of Windows 2000, XP, Vista,
Windows 7 and Server.
To get the newest driver,
you need to download
Rockey4.zip. You then need to install it, restart
your computer and then connect the USB key. Allow
Windows to install the new hardware.
The new driver (Rockey4.zip)
Windows XP and Vista. You can download it from the Interpex ftp
site, the support directory. These drivers should work in Windows 2000 on.
be sure to do the following:
- Do NOT plug in the USB key!
- Install the Interpex software.
- Install the Rockey4.exe Az-Tech hardware key
- Restart the computer.
- Plug in the USB key and allow Windows to
install it automatically.
- The light on the USB key should come on and
stay on. Older keys blink rapidly when being accessed but the
newer keys do not. If it
blinks continuously something is wrong.
- It should show up as "Felitian ROCKEY4",
"Felitian ROCKEY4 USB" or "USB Key" in
the Device Manager under Universal Serial Bus drivers.
If you have already connected
the key and if Windows already "found new hardware"
and installed it (thinking it knew what it was), you will have to
go to the device manager to uninstall the device driver for this
before installing Rockey4. With the key plugged in, right-click on "My Computer",
select "Properties" then go to the hardware tab and
click on the "Device Manager" button. Devices that are
not working properly are shown in yellow. Find the device (see
right-click on it and select uninstall. Then disconnect the key
and restart your computer.
(Re)Install the Az-Tech driver, restart the computer and plug in
If you are using a USB key,
it has a light on it. When connected, the light should come on
and stay on. When the key is accessed (when you run the
software), the light will flicker on older keys but the newer
keys do not do this. If the key is not installed
properly, it will blink continuously and slowly.
If the key still does not work (the software does not
see it), download
and run Keyshow.exe to see if it can see the key
and shows any diagnostics. Out of several hundred USB keys, we
have had only two fail and both failures occurred in Golden, CO!
So the likelihood of a key failing is remote but possible. We
will replace the key if it fails and you return it.